Privacy Policy

This website (the "Site") are owned and operated by Restored Physique Physical Therapy Inc. ("Company," "we," "us," or "our").

This Privacy Policy explains how we collect, use, process, store, and share information, including "Personal Information" (defined below), when you access or use our Site, and services. Some features, content, or services on our Site may be provided or hosted by third-party platforms. Please review the privacy policies of those third parties, as they govern the portions of the Site that are connected to their platforms. Certain purchases or services may also be subject to additional terms of use.

This Privacy Policy includes an agreement to resolve disputes through individual arbitration rather than a jury trial, which may limit the remedies available to you. By using our Site, you acknowledge that you are waiving certain legal rights and voluntarily agreeing to these terms.

Please read this Privacy Policy carefully, along with any other policies referenced here. Any personal information you provide to us through the Site is governed by this Privacy Policy. By using our Site, you consent to the terms of this Privacy Policy, whether or not you have reviewed it in full.

Personal Information We Collect

"Personal Information" refers to information that can identify, locate, or contact an individual, or that may reasonably be linked to such information. In general, you can browse our Site without revealing personal information. However, there are situations in which we may request information such as your name, email address, or phone number. When required, we will inform you before collecting this information and obtain your consent where applicable.

Depending on how you interact with our Site, or services, we may collect the following information directly from you:

• Contact Information: such as your name, mailing address, email address, social media account names, and telephone number, which allows us to communicate with you and provide services, newsletters, or updates.

• Payment Information: such as credit or debit card details, expiration dates, and verification codes when you purchase products or services from us.

• Transaction Information: details about your interactions with our Site, emails, communications, applications, merchants, affiliates, and service providers.

• Geographic Location Information: such as your IP address or location data transmitted by your device when location-enabled features are activated.

• Survey Data: responses to surveys or questionnaires used to improve our services.

• User Submissions: information you voluntarily provide through forms, text fields, forums, document uploads, or authorizations allowing us to retrieve information from third parties on your behalf.

You voluntarily provide this information, and you may request deletion of your Personal Information by contacting us at whitney@restoredphysique.com.

Automatically Collected Information

We may automatically collect certain technical and usage information when you use our Site, including:

• IP address, browser type, and domain name

• Device identifiers, device type, and general location data

• Dates and times of visits, pages viewed, time spent on the Site, and click-stream data

This information helps us understand how users interact with our Site so we can improve functionality and user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies, including but not limited to browser cookies, pixels, beacons, mobile identifiers, Microsoft Clarity, Google Analytics, and Adobe Flash, to personalize content, enhance user experience, improve security, provide social media features, and analyze site traffic.

Most browsers automatically accept cookies, but you can adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect the functionality or performance of certain parts of the Site.

By using our Site, you consent to the use of cookies and tracking technologies in accordance with this Privacy Policy.

How We Use Personal Information

We may use Personal Information to:

• Provide information about our products, services, events, and updates

• Enable access to, purchase of, or download of products and services

• Analyze and improve our services and develop new offerings

• Communicate important updates regarding accounts, policies, or terms

• Request feedback and enhance user experience

• Contact you by email, phone, text, or chat where permitted by law

• Fulfill contractual obligations

• Send reminders, technical notices, security alerts, and administrative messages

• Inform you about promotions, offers, or opportunities we believe may interest you

• Administer surveys, contests, giveaways, or similar promotions

• Prevent fraud, enforce our terms, and comply with legal obligations

• Schedule and manage appointments and reminders

• Conduct statistical research using anonymized or aggregated data

• Deliver social media advertising

We may also use your information for other purposes disclosed at the time of collection or with your consent.

Sharing Personal Information

We may share Personal Information in the following circumstances:

• With service providers and affiliates that perform services on our behalf, such as hosting, data storage, scheduling, analytics, payment processing, email or text communication, and customer support

• To comply with legal obligations or regulatory requirements

• To protect our rights, property, or safety, or those of others

• In response to legal processes such as subpoenas, court orders, or warrants

• To investigate or prevent fraud or illegal activities

• In emergencies involving health or safety risks

• With your consent or as disclosed at the time of information collection

• In connection with mergers, acquisitions, asset sales, or similar business transactions

Data Retention

We retain Personal Information for as long as necessary to provide requested services, fulfill the purposes outlined in this policy, or comply with legal requirements.

Security

We take reasonable measures to protect Personal Information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure. By providing information to us, you acknowledge and accept this risk. If a data breach occurs, we will notify you in accordance with applicable laws.

External Links and Third-Party Services

Our Site may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

Social Media Features

Our Site may include social media features that allow you to share information or interact with social networks. Your use of these features may result in the collection or sharing of Personal Information. Please review the privacy policies of the relevant social media platforms.

Forums and Communication Areas

We may offer forums, chat areas, or similar communication features. Any information you share in these areas may be visible to others. You are responsible for the information you choose to disclose.

Your Rights and Choices

You may request access to, correction of, or deletion of your Personal Information by contacting us at whitney@restoredphysique.com. You may also request to limit certain uses of your information or opt out of specific communications by emailing us with the subject line "Privacy Request."

You may unsubscribe from marketing communications by following the instructions in our emails. Some transactional communications, such as appointment reminders or account-related messages, may not be optional.

California Privacy Rights

California residents may request information about how their Personal Information is shared with third parties for direct marketing purposes. We do not share Personal Information with third parties for their direct marketing without consent. Requests may be sent to whitney@restoredphysique.com with the subject line "California Privacy."

Children’s Privacy

Our Site are intended for individuals aged 18 and older. If we learn that we have collected Personal Information from a child under 18 without parental consent, we will delete that information as required by law.

Do Not Track Signals

We do not currently respond to "Do Not Track" browser signals.

International Data Transfers

Your information may be stored or processed on servers located in the United States or other countries. We take steps to ensure that your Personal Information is protected in accordance with this policy.

Data Controllers and Processors

Restored Physique Physical Therapy Inc. is the data controller for Personal Information collected through our Site. We may use third-party processors for payments, email marketing, and service delivery, and we take reasonable steps to ensure they comply with applicable data protection laws.

Anti-Spam Policy

We comply with the CAN-SPAM Act and maintain a strict no-spam policy. You may opt out of communications as described in the Unsubscribe section of our emails.

Dispute Resolution and Arbitration

Any disputes arising from this Privacy Policy shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in the State of South Carolina, unless otherwise required by law. Claims must be brought in an individual capacity and not as part of a class action.

Governing Law

This Privacy Policy shall be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Email: whitney@restoredphysique.com

Restored Physique Physical Therapy Inc.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised policy.

Last Updated: 09/2025